Episode 133: Chris Hale from Mental Health America

[00:00:00] Speaker A: Foreign. Hello there and welcome back to another episode of Just say Something podcast. My name is Philip Clark and I am the CEO here at Just say Something. And before we get into our guest visit today, be sure to like follow and subscribe. So today we have one of our partner organizations, Chris Hill from Mental Health America Greenville County 988. [00:00:40] Speaker B: Right, yeah, we'll go with that. [00:00:42] Speaker A: Okay, so Mental Health America Greenville county is one of our great partners. We've been working together for several years now. And Chris, tell our listeners just a little bit about Mental Health America Greenville County 988. And then we'll get into some of the other pieces that you're involved in directly. [00:01:05] Speaker B: Great, thanks Phil. Yeah, like you said, we are a partner with the Power Collective. It's been a very beneficial partnership for us because Mental Health America, Greenville county, we're trying to position ourselves within the county as the go to place for mental health questions, whether that be suicide or just kind of any, any kind of mental health questions. While we do operate the suicide and crisis lifeline here in the upstate, there, there are other things that we do and there and, and while doing that we, we get more of a understanding of the other things that are going on around and partnering with you with the smoking and the vaping, all this kind of stuff has been enlightening to say the least. We have some other programs where we assist people who are living with long term chronic mental illness and we support them in ways, in ways that aren't necessarily consumer facing. They come to us through the mental health clinics. But the 988 program is what we do for everyone. That's where everyone can call, everyone can reach out to us. And I think you coined a phrase last time we're here. If in doubt, reach out. I've used that many times since then because that's really, that's really what we need people to know is that, that we're there. And through our partnership that allows me to be out in the community and spread that word and make sure people know that 988 is there for them. [00:02:26] Speaker A: Right. In crisis is different for everyone is crisis line. So what's crisis for you may be different than crisis for me, but there's still people there that can answer and help them walk through and talk through what, what's happening. [00:02:43] Speaker B: That's correct. That's actually an example I use when I'm out talking to people in the public because it is the 988 suicide and crisis lifeline. I need to make sure that people Understand that crisis always comes before suicide. Right. And if we can get to people and people can call us when they're in that crisis mode, then we stand a better chance of steering away from the suicide part of it. But the thing I talk about is that crisis to a high schooler who just broke up with their girlfriend or boyfriend, to a full grown adult who's just lost a loved one. If you were to ask them to rate their crisis, they would both say it's a nine. [00:03:26] Speaker A: Right. [00:03:27] Speaker B: That's why on the suicide and crisis lifeline, we don't have a metric, we don't have a bar. You have to reach a level of crisis you have to be at. We're there to talk you through whatever that thing is that you need. There is a next month is suicide prevention awareness month and there's a state discussion is going to be coming out. It's talking about the 988, 90, 988 reasons. [00:03:50] Speaker A: Why. [00:03:51] Speaker B: Oh, like what are your reasons? What are the reasons for calling 988? And the one that I prefer, the one that I love the most is your reason is the reason to call. We all have different reasons, like you mentioned, right? Different crisis. Different level of crisis for you is. And you shouldn't compare your crisis to someone else. It's your crisis. [00:04:11] Speaker A: Right. [00:04:11] Speaker B: But whatever reason you have, when in doubt, reach out. Like you said, we don't, we don't set a bar. [00:04:19] Speaker A: Gotcha. Gotcha. So y' all get a lot of calls. What is the, Is there a recurring theme of what most of those calls are about or for? Is there something that maybe our listeners would be like, oh, never thought about that. [00:04:44] Speaker B: Yeah, the probably the most consistent thing is resources, a lack of resources. [00:04:52] Speaker A: So resources like. [00:04:53] Speaker B: Exactly. Whether that be a counselor, whether that be a doctor, a medication, a rehab clinic, you name it, it's the resources. Where do I get this thing? How do I get help? We are there for help. Our tagline is no judgment, just help. So if it's people looking at, I don't know where to get help, I have this problem. Whether it be sadness, addiction, anything. What do I do? Is there somebody out there for me? That's why our partnership, everyone in the power collective is so powerful to use that word, is that those resources are available. I've been able to provide my operators on the lines with so many resources based off the things that we've learned from events that we've worked at together, so that, so that there is help. And there is a lot of help out there. But people don't know how to find it. [00:05:49] Speaker A: Right, right. I mean, we know where to find it or how to find it because we deal with it every day. But for the, I don't want to say regular person, there's that. But for the people. Yeah, that they're used. They know what they know. They don't know what they don't know, and they don't know how to access it. [00:06:11] Speaker B: And the stigma that goes with it, we all know if I have a headache, if my arm hurts, if my knee hurts, we know where to go. Right. But when you start feeling that, you know, consistent dread, that hopelessness, that depression, that anxiety that keeps you from moving forward, keeps you from moving at all, that's when the stigma starts to set in. Well, I don't want to tell anybody. Maybe I'll just sleep it off, you know, in the, in the, the case that you guys deal with, maybe I'll smoke it or drink it off. The, the resources then are harder to find because we don't want to look in those places. [00:06:52] Speaker A: Right. [00:06:53] Speaker B: We don't want to open those doors because of the stigma. And that's all it is, is because [00:06:57] Speaker A: the stigma, that's, that's so, so, so such an impediment for people getting help. [00:07:05] Speaker B: It is. And I don't, I don't want to make it sound like there's plenty of resources. Call us, we'll get you in. It's, it's not that easy. I wish that it was. [00:07:14] Speaker A: Right. [00:07:16] Speaker B: But it is easier than going through it alone. It is easier than saying, I can't and ask us. [00:07:23] Speaker A: Right. And chances are there's somebody else that they know going through, either identical or close. And so we sit out there thinking, oh, well, it's just me. Oh, it's just me. No, it's not just you. [00:07:39] Speaker B: It is not just you. Statistics. You know, we'll get into the suicide part of the suicide and crisis lifeline. On average, 40 to 50,000 deaths a year by suicide in the United States since 2021. 2022. The statistics tell us that for every Death by suicide, 153 people are directly impacted by that at various levels. But 153, that's 6.6 million people a year are directly affected by suicide. So to think that we're alone, to think that no one else has experienced this thing, that I'm going through, this dread, it's just the statistics don't support it. [00:08:22] Speaker A: Right. [00:08:22] Speaker B: Like, we know somebody, we know somebody who has experienced one suicide, has thought about suicide has attempted suicide or has lost a loved one to suicide. The numbers support that information, right? So you're not alone with what you're going through. And even if you are, even if you have this very, very specific thing, like we. We met Kathy several weeks ago with the Huntington's Disease program, right? A limited number. It's a rare disease. Even if you are alone, even if you are in that rarity, that rare air, it doesn't matter. There's somebody to talk to. 988 is somebody to talk to, right? And we're not counselors, you know, but we are trained professionals. We are trained to talk. We are trained to listen. We are trained to help. Help find resources, and that is invaluable. [00:09:21] Speaker A: What does that training look like? [00:09:23] Speaker B: That training is 80 hours of contact like we do. We spend time reading, we spend time studying. We spend time role playing. We spend time learning how it. How it is to interact with a person. Communication, right? Communication is critical. And listening, right? I can. Anybody can talk, right? But can you listen? [00:09:46] Speaker A: Right? [00:09:47] Speaker B: And that's the. That's the thing that we're taught is we don't go into these situations saying, here's how you fix it. Stop doing that. Right? The old, you know, doc, my elbow hurts when I do this. We say, that sounds like that hurts. That sounds like it's been hard for you to do your job because your elbow hurts. That's what we. That's what we're taught. And, and we spend a lot of time doing that before we ever get on the phone, before an operator even picks up a headset to listen to a person. They spend a lot of time, weeks, making sure they're ready to take those calls. And then what they'll do is they'll have. They'll have some period of time where they'll listen to an operator, an already trained operator, someone who's been on the line for years. They'll listen to that operator, and they'll listen to how they interact with the callers. And then they debrief after the call. They'll debrief with the operator, ask questions. Why did you say this? [00:10:43] Speaker A: What. [00:10:43] Speaker B: What would you say? You know, how do we get through these situations? And they'll do that for a time until the trainer says, okay, you're ready to listen. So you're ready to be on the phone. I'm sorry, you're not ready. Listen. You're ready to be on the phone. And then the trainer listens in. So that person is now taking calls with a trained operator. There with them, making sure they don't get stuck, making sure they get through. And they do that for a time period until the trained operator says, okay, you're ready to go. Training wheels are off. You take your first call. And even then you're not alone. You're in a room with other operators. So if the likelihood of you getting a call that you didn't specifically train for is pretty good. Yeah, because all of our calls are different every day. But, but you have somebody there. So our operators know that they can turn to somebody like, hey, I'm struggling with this call. What do I do? How do I get them the help they need? How do I wrap this up? How do I, you know, those kinds of things. [00:11:38] Speaker A: So 988, it's a national program, but if you call, if you dial 988 in the upstate, the calls are hopefully answered in the upstate? [00:11:53] Speaker B: Yes. Yeah, ideally they're going to be answering the upstate. So in the upstate, we took 4,000 calls last year or last month. 4,000 calls per month, roughly. [00:12:03] Speaker A: Wow. [00:12:03] Speaker B: And we answer about 85, 80, 85% of those calls. And so if we aren't able to call and I'll get to the geolocation thing, which is I think what you want to talk about too. If we don't answer those calls, roll to the other center in the state, which is in Charleston. [00:12:19] Speaker A: Okay. [00:12:20] Speaker B: We have a few minutes before we have to answer the call. If it doesn't rolls to Charleston and same thing if Charleston, if all their operators on the phone and it rolls, it rolls then into the national trunk. And the likelihood of the entire country being on the phone is not great. So someone's going to answer that call within minutes. But the geolocation thing, so if you call, for instance, I have an out of state phone number because I'm not from South Carolina. But for the major carriers like AT&T and Verizon and T Mobile, they now have what's called geolocating. So it's based on their cell tower. So where you are, they're going to rotate, they're going to rotate you to the closest call center to your tower. So while I have an out of state phone call phone number, if I call in the upstate is going to initially send me to our upstate call center. The smaller ones, I don't want to name names, but some of the smaller, because there's so many of them, some of the smaller ones that piggyback off of the larger brands, they might not go geolocating, but when it gets Right down to it. If you're calling for a crisis, call. If I'm calling because I have to talk to somebody, doesn't matter where you are. That person can talk to you. That person's trained, Vibrant is our. Is our training organization. They over. They sit above all of the call centers and make sure that we're all trained the same way and we respond the same way. That's dictated by samhsa. But if you call, for instance, if you were to call here and for whatever reason, it didn't come to us, and it wound up going to Tucson, Arizona, and you said, hey, I need. I need a counselor. They can still help you find a counselor. But if you said, I need a local bail bondsman, for instance, I had one of those calls. Someone was calling about a bail bondsman. I started looking and they. And they're like, no, no, I'm in Tucson. I was like, oh, okay. Well, we can transfer you to a Tucson to an Arizona call center. At least we can try and get that there if they're not on the phone. So we do the geolocation. That doesn't mean we know where you are. That just means you get routed to a call center close to where you are. It doesn't tell us where you are. Okay, but we don't get to that point unless you need resources that are local. Because the talking is the most important part. The being there for them to unload is the most important part. [00:14:44] Speaker A: So, you know, fear keeps people from calling. Stigma, I think. I don't know. I'm guessing that they're going to know who I am. I want to have to answer questions. I want to have to give them my address. I want to have to do this, this, this, and this is that reality. [00:15:08] Speaker B: No, no. And that's. And that is prolific. That. That misunderstanding is prolific out there. We don't. We don't care where you are. Right. We're there to talk to you. Yeah. We don't care who you are. We will. To build a relationship. We will ask you for your name. If you tell me your name's Joe, fine. If your name's not Joe, also fine. Because that's not the important part. The important part is that you feel comfortable talking to somebody. And we only do that because it's a lot easier to talk to somebody if you know their name. [00:15:38] Speaker A: Right, Right. [00:15:38] Speaker B: And if you want to be called, you know, Joe, okay, I'll call you Joe. As long as you're okay with that. If you prefer not to give me your name, then we'll have a discussion without that part because we can happen as well. How often do I call you Phil while we're talking? [00:15:51] Speaker A: Right. [00:15:51] Speaker B: Not a lot. [00:15:52] Speaker A: No. [00:15:53] Speaker B: So that's also part of my job is to get the word out there is like you call in, you tell us what you want to tell us, you share what you want to share. And, and we try to, we try to keep your agency that your, your control over your situation. We don't, we don't want to take that away. [00:16:13] Speaker A: Right. [00:16:13] Speaker B: Of the 48, 000 calls we take in a year, less than 2% do we have to engage with an outside agency. [00:16:23] Speaker A: Okay. [00:16:24] Speaker B: And half of those, they call and ask us to do that. We have people call all the time. They tell us where they are, they tell us they need help and we send help for them. [00:16:32] Speaker A: That's great. [00:16:34] Speaker B: But the other half, you know, we don't. We don't. Or the other 98%, we don't. [00:16:41] Speaker A: That's. Yeah. I was, while you were talking earlier, I was like. Because, you know, at the end of the day we have to take some information here, but it just because some of our funders require that. But there's still that anonymity that people to feel safe. [00:17:00] Speaker B: Yeah. And that's it. That's the, the agency is. That is like this is your conversation. And you know, we have, it runs a gambit, right, from, from really, really nice people to really upset people, to even to angry people. I've had callers that I answer the phone and they're crying and my comment to them is, take your time. [00:17:22] Speaker A: Right. [00:17:23] Speaker B: You're not being billed. This isn't by the minute. [00:17:25] Speaker A: We're not going anywhere. [00:17:26] Speaker B: This is as long as it takes you to get through this moment. Because if you call me crying, you obviously need to talk to somebody. [00:17:32] Speaker A: Right. [00:17:32] Speaker B: And we're going to stay there. We're going to work through that. [00:17:36] Speaker A: How many people work in our local 988. [00:17:41] Speaker B: So on any given shift, we always have at least two people. Because you need somebody there to support you if you have to do a send or something like that. [00:17:48] Speaker A: Right. [00:17:49] Speaker B: We have anywhere from two to six, depending on the shift, depending on time of day, depending on holidays and things like that. We're always trying to have more. Obviously the more people you have, the more phone calls you can answer. [00:18:01] Speaker A: Right. [00:18:02] Speaker B: Would we love to have it 100 answer rate? Yes, that's going to take a lot of people. [00:18:07] Speaker A: But also this area is growing so fast that it's incumbent upon our community to support this and so if someone wanted to volunteer, and you mentioned earlier about the training, they still have to go through all of that training as a volunteer. [00:18:35] Speaker B: Regardless of what you get paid or how many hours you spend there on the phones, you're going through the exact same training. That's why it's a little harder for volunteers. Right. Because there's a lot of training they have to do and it could be months and months and months before they ever get on the phone. And if they're only going to volunteer two hours a week, some, at some time, at that point they might go, I don't know if this is the right thing for me. [00:18:56] Speaker A: Right. [00:18:58] Speaker B: We have some volunteers that have been with us for over a decade, and that's one. [00:19:03] Speaker A: That's the kind of volunteers you love. [00:19:04] Speaker B: Yeah, yeah. Because the stabilizing force of them. Right. Because you have employees that come and go. But volunteers really, you know, we talk about, for the love of the game, they do it because they want to help. [00:19:18] Speaker A: Right. [00:19:19] Speaker B: And they, they really enjoy that, that interaction. And I love it. I love what I do. I love being on the phones. I love interacting with people out in the community. Even, you know, some of the things we talk about. It definitely takes a special mentality to, to talk about suicide every day of the week. [00:19:39] Speaker A: Right. [00:19:39] Speaker B: Five, six, seven times. Seven times a week. Seven, seven days a week. But the, the, the look in someone's face when they have a breakthrough or, or, or they feel like they have a breakthrough or, or they unload. Right. You can almost see their shoulders change, you almost see their posture change and they're just like, oh man. I didn't, I didn't even realize that was a thing I needed to say or I needed to hear. In some cases, they just need to hear it. They need to hear themselves say the thing. [00:20:13] Speaker A: Right. [00:20:14] Speaker B: And it's enough. And they're just like, oh man, now that I say that it is or isn't a thing. [00:20:20] Speaker A: Right, Right. So what's the youngest person? [00:20:27] Speaker B: I don't know how old the youngest person I spoke with was, but I had what would be considered a child call me for a friend of theirs. They were concerned with their friend and that presents a whole, you know, whole set of issues. Right. Because we have to call then and you know, I can't call and talk to a 12 year old. [00:20:49] Speaker A: Right, Right. [00:20:50] Speaker B: Do they have a phone? Don't they have a phone? Go through the parents and all that kind of stuff. And, and the, the number one thing we get from the kids when, when the youth call is the parents are going to be upset. I don't want to tell on Johnny, I don't want to tell on Susie because their parents are going to be upset. So that goes to that stigma as well is, you know, if I was to get that parent, pull that parent aside in, in public and say, hey, your daughter, your son is really scared, you know, that parent would be very much interested in that conversation. [00:21:24] Speaker A: Right? [00:21:24] Speaker B: Yeah. But the youth, the kids are. Think they won't. They think they'll get in trouble. [00:21:30] Speaker A: Well, and they probably. I don't know, our, you know, just like with drugs and alcohol. Same with mental health. It's that stigma. My child, that's not a problem for my child. Yeah. I don't care what age their child is, it's a problem for their child. And again, it doesn't matter what your zip code is, who you are, where you live, what color your skin. It doesn't matter. And part of the stigma is that in my mind, parents are like, my child. My child wouldn't have that problem. They can come talk to me. [00:22:04] Speaker B: Yeah, we. That's not our relationship. I have a better relationship than that. [00:22:09] Speaker A: Right, right, right. [00:22:10] Speaker B: Yeah, that. That is. That is unfortunate. That is an unfortunate conversation that happens a lot. And the one that I hear most. It's prolific throughout mental health and suicide is. I didn't know. I didn't know there was a problem. And I fully believe that has to do with the stigma, with the, the fear of being judged for having a problem, for. For reaching out for help. And, and if we could just. If we could just conquer that. Like, I. I use the example in one of the classes I teach of migraine headaches. People ask, how many people in here get migraine headaches? And the ones that do, they raise their hand. If you get migraine headaches, you do not have a problem raising your hand. You'll leave a meeting, you'll go home early, you'll take a nap, you'll do all those things and you'll tell everyone about it. And I said, why is it that everyone is so. And I use the word loosely, proud of having a migraine headache. You are willing to admit that, no problem. But if you struggle with mental illness, you struggle with your mental health. We won't. We just won't. And if we could do that, if we could normalize that, because we keep [00:23:21] Speaker A: wearing the mask because we don't want people to see. Yeah. [00:23:24] Speaker B: Who we really are, because it's still considered a weakness. [00:23:27] Speaker A: Right, Right. And so you mentioned just a few Minutes ago. About signs. What are some of the signs that someone may be struggling with mattress mental health? [00:23:39] Speaker B: Well, obviously there's the verbal things, right? People can tell you things people will say, you know, no one likes me, no one's going to care if I'm here, no one's going to miss me, you're not going to have to worry about me very soon. Things like that. Those are some pretty direct, indirect ways of saying there's something going on, there's something to talk about. But some lesser ones, some behavioral and situational stuff is like, you know, losing loved ones, losing a. Losing a counselor, breaking up with friends. And not just boyfriend, girlfriend. You know, we have falling outs with our friends all the time. And if that friend was somebody that you relied on heavily, that's. That's a burden that feels really heavy. I don't want to distill it down too much, but for the sake of brevity. Loss and burden, right? And loss can be anything. Loss can be loss of security, loss of physical health, loss of money, loss of a friend, loss of love. [00:24:36] Speaker A: And. [00:24:36] Speaker B: And the thing that. That pushes you further away. Like if I was to lose, for instance, my dog. My dog is very old. If I lose him, I'm going to be sad. [00:24:47] Speaker A: Right? [00:24:48] Speaker B: Who do I have to share that with? Right? That's the burden, right? So it's loss and burden. If we could. If we could. If you have a system that you can share that with. I have a very supportive girlfriend. If you have a system that you can share that with, then that burden isn't so heavy. But loss, we all experience loss. Everyone has had it. If you haven't had loss, you haven't been alive. [00:25:12] Speaker A: Right? [00:25:13] Speaker B: Right. [00:25:13] Speaker A: Right. [00:25:14] Speaker B: But the burden is the thing that. Is the thing that drags you down. Or the fear of burden. In. In a lot of cases, in all cases, there's somebody you can talk to. 988 is that person that you don't have to feel a burden for. But if I lose somebody and I had a fight with like me and you got in a fight and I didn't have somebody to talk to about it, I don't have somebody to talk to because of the burden. I feel no one's going to want to hear what me and Phil are arguing about. 988 does we legitimately want to have those conversations? Because I don't want to have a conversation about suicide. I want to have a conversation about the fight you got in so that you don't have to have a conversation about Suicide. [00:25:58] Speaker A: Yeah, it's. Yeah, I get it. And, you know, I say this on more than. On a lot of these, that those of us that deal with this type of thing on a regular basis, we know, we see, we know resources, we know what to ask, what to do. But there's so many people out there, they don't have a clue. [00:26:24] Speaker B: Yeah, they don't know. They don't know I exist. [00:26:28] Speaker A: Right, right. [00:26:29] Speaker B: And they don't know I exist. [00:26:31] Speaker A: And you do. And you're multiplied. There's, you know, there's just. There's such a depth and breadth of that support that's out there that's available for free. All they have to do is dial nine eight eight. That's it. Can they text? [00:26:54] Speaker B: They can text. They can chat. So you can text straight from your cell phone 988. Just text it. Start a message. You can chat. You can go to 988-SC-org. You open up a chat window. We also do ASL now, which is sign language. We have TTY, which is for the visually impaired. Dial, text, chat, ASL, TTY translation services. You can. [00:27:21] Speaker A: You can. [00:27:22] Speaker B: I think it's press two if you speak Spanish, if you're a native Spanish speaker, and you go right to a native Spanish speaker. If you don't, you're going to come to us and we can dial in translation services. [00:27:31] Speaker A: Okay. [00:27:32] Speaker B: So there's really no reason not to reach out. [00:27:36] Speaker A: Yeah. [00:27:37] Speaker B: And I also tell everyone, just try it. Just call us. My favorite calls by far are people calling in, asking what it is that we do. What is this thing about? Those are. I would. I would do 4,000 of those a day. I do it now. I mean, it's my profession. [00:27:54] Speaker A: Right, Right. [00:27:56] Speaker B: But those are the calls that every one of the operators are just like, yes, this is what we do. Like, this is. We sit here waiting for you to call us. [00:28:04] Speaker A: Right. [00:28:04] Speaker B: Tell everyone. [00:28:06] Speaker A: Yeah, yeah, tell everybody. Because we all need. For those of us in the nonprofit space working in mental health and substance abuse, we all need more champions out there cheering, letting the community know that these resources are available, that they're available for free. All you have to do is take advantage of them. [00:28:27] Speaker B: Yeah. The support system that's going to provide help. We're going to help you look for help is here. [00:28:33] Speaker A: Right. [00:28:34] Speaker B: That's. That's what we do. It's. And it's. It's three numbers away. Because all of our partners, while my partners in the power collective, I love going up to events and seeing 98 stuff on their tables. They're they're pushing out the word about 988. We push out the word about your organizations when they call us. [00:28:53] Speaker A: Right. [00:28:53] Speaker B: So everybody that I talk to, every person I get a card from, that's a resource that I can then provide through 988. 988 is like the old 411 back in the day. How do I find this? Dial411 if you're in a crisis, if you're in need, if you're in a physical, mental need. 988 is the way to get that resource. Quit smoking, quit drinking, whatever. 988 can provide those resources. [00:29:23] Speaker A: That's a wonderful. That's. It's, it's one, unfortunately, it's really, really needed, but it's a, it's a great asset for our community. [00:29:33] Speaker B: It is. And, and the people who use it. I get, I don't get as enough people on the streets at these events telling me that they've called. Right. But those people that tell me they called, they, they are happy to see me sitting there. [00:29:50] Speaker A: Right. [00:29:51] Speaker B: They are happy to tell me, yeah, I've used this. I know what this is. A lot of them, yes, it helped me through. I'm. I'm so happy it's there. But even for the ones who haven't called, I say call it. You know, just call it. Check it out. I wouldn't tell you to go eat at a restaurant. I haven't eaten that. Right. So call 9 at 8. See what it is that we do. See what it is that, that we can provide. See that we're going to answer 24, 7, 365. We're not closed. Someone's going to answer that phone. [00:30:21] Speaker A: There's not a holiday. [00:30:22] Speaker B: It's not a holiday. [00:30:24] Speaker A: Yeah. [00:30:24] Speaker B: I mean, it would have to be a nationwide phone outage for that for that call to not be answered. And we're not all on the same phone lines. Right? [00:30:35] Speaker A: Right. [00:30:35] Speaker B: We might be on spectrum, they might be on whatever. [00:30:38] Speaker A: Right. [00:30:38] Speaker B: So the chances of it all going down is not good. [00:30:42] Speaker A: So it's, it's available 24, 7, 365. And it's free. [00:30:46] Speaker B: Yep. Anyone, anywhere, anytime. [00:30:49] Speaker A: And all you have to do is dial 988-dial-TXT CHAT. Yeah. [00:30:54] Speaker B: 988. [00:30:55] Speaker A: Chris. [00:30:56] Speaker B: Next month is Suicide Prevention Awareness Month. I'm not sure when this is going to come out, but September is Suicide prevention awareness month. 98 is 988 day. There'll be a big push across the country, hopefully on that day. Big push here in Greenville. [00:31:12] Speaker A: What are we doing in Greenville? [00:31:13] Speaker B: We have billboards that are going to be up all over the city. We partnered with Lamar Advertising. They have us up on, I think 20 billboards throughout the city will be up all day long on 9, 8A, spreading the word, saying, you know, we're here to talk. If you need us, call us. I'm really hoping that we see a. A bump in numbers that people are saying, hey, what is that thing? [00:31:34] Speaker A: Right. [00:31:35] Speaker B: Is it for me? Yes, absolutely. [00:31:38] Speaker A: Yeah, yeah, yeah. Well, that sounds great. Thank you, Chris. It's always a pleasure. [00:31:43] Speaker B: Always a pleasure. [00:31:44] Speaker A: We'll have to do this again down the road. [00:31:46] Speaker B: Yeah. [00:31:48] Speaker A: So a lot of good information, a lot of great conversation. Thank you, sir. [00:31:52] Speaker B: Spread the word, 988. Spread the word. [00:31:54] Speaker A: Absolutely. Well, that's another episode of Just say Something podcast. I'm Phil Clark, and we will see you next time. Until then, stay safe. And if you need help, just dial 9, 8, 8. Someone is there for you. Thank you and have a great day.